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Lotus campaign
FMCG & Data

Lotus: building first-party data

How do you build a proprietary database when you sell through supermarkets? By recruiting consumers directly on social media.

608KImpressions
4.6%Click-through rate
+14,000Qualified leads

The challenge: the black gold of FMCG

Sold through mass retail, Lotus (Essity group) doesn't directly know its buyers. With third-party cookies disappearing, recruiting first-party data becomes strategic. The goal: mass-register consumers on the "Mon Bien-être Récompensé" loyalty program to qualify data and build brand preference.

The strategy: high-performance social acquisition

A Meta (Facebook & Instagram) acquisition campaign, 100% performance-driven and cost-per-lead optimized.

1. Native Lead Gen forms

Two-click sign-up right in the feed, with no redirect friction — a journey built to turn attention into registrations.

2. Intensive creative test & learn

Dozens of message and visual variants tested continuously, keeping only the best performers. Result: a 4.6% CTR, well above sector benchmarks.

3. Controlled volume & cost

Over 14,000 qualified leads recruited over the period — proprietary data ready to activate in CRM.

"With Jour de Chance, we secured our data independence. Their campaigns let us continuously recruit thousands of qualified profiles, essential to our customer knowledge."

Need first-party data?

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